Offer in hand…why wait?

This is a cautionary tale for all Real Estate agents and home sellers. Sadly, this is a true story one that I think we can all learn from. This took place this past August. After every thing that happened the seller in this story never ended up selling his house and now it is off the market.
I’ve reprinted that article below as written in August of 2007.

Is a Bird in the Hand better than Two in the Bush? The answer is yes!

Times have changed, the market is no longer a Sellers market. I know you all know that, have heard it on the news, read the articles in the papers…all the doom and gloom but even so many sellers are acting as if it is still a sellers market. As if willing it will make it so! So are many real estate agents! I’m all for being optimistic and positive but I’m also realistic.

And REALISTIC is where you need to be and you need me to be… if I were your agent.

I know it hurts, you bought your home, cherished it and now it’s time to sell and the American Dream of making big bucks quickly by selling your home is NOT going to happen for you.

What that means for you as a home owner is simply that it will be harder to sell your home and you’ll realize less of a profit. But… you still can sell it!!!
 You need to adjust your mind set. You need to act fast when an offer is received. Dragging out a presentation or a decision on an a valid offer in hopes another offer will materialize creates anxiety and stress not only for you but for the buyers. Two years ago the buyers would have waited it out…hoping that you would decide in their favor. They had no choice but to wait.

Today Buyers do have choices and that is the BIG difference! They don’t have to wait for you.

Sellers run a big risk by delaying…the longer a seller puts off making a decision the further away the buyer becomes emotionally from the home.

That emotional distance can be a killer…while the seller is deciding or waiting for an other offer the buyers with an offer in hand are starting to look at other homes. Just in case they can’t get the home they put the offer in on…buyers have choices today.

Daily more homes come on the market…more choices for buyers..as inventory increases the chance of competing properties being listed at a lower price than your home increases.

A bird in hand is better than two in the bush. Recently to be fair a seller put off having an offer presented to them, simply to give another set of buyers time to also make an offer.

That seller felt in control…maybe it took longer to get an offer but suddenly they had not only one offer in but an other coming in. So they waited and waited. They felt in control…maybe even had dreams of a bidding war.

By the time they decided to stop waiting for the second offer to materialize they lost the first buyer! Prior to the presentation they withdrew their offer and pursued another home.
Those sellers went from one solid offer in hand and another in the wings to NOTHING. You see the second offer never materialized! The cost of being fair and delaying in making a decision cost the seller. Both buyers??? They found other homes that suit them just fine.

My advice:

Price your home aggressively, there are lots of homes out there. July and August are traditionally great months to sell as many buyers want to be settled in their new home in time for school to start. Look around and see which home in your price range is your stiffest competition and price your home lower. Get a list of competing properties from your agent and drive by them. If you were buying which one would you look at first? Yours or your competition?

Make sure your home shines both inside and out! Curb appeal is crucial.

Check out the photos of your home that are on line and in MLS. Do they represent your home correctly? Does your agent have a virtual tour posted?

Make sure your home SMELLS nice as well as LOOKS nice, walk in your home the same way a buyer will…what do you see when you enter your home? Be honest with yourself. Would you buy your home all over again at the price your asking?

When you do get an offer in…a valid offer in writing and with a deposit check…act on it. Think seriously and consult with your REALTOR before making a counter offer. Re-analyze the market…maybe your CMA is a few months old. The market changes rapidly and you must have current data to make a good decision. And lastly home selling and buying is an emotional business…you need to try and put your emotions aside and think clearly.

Hire a REALTOR, one that you trust and work well with…work together…and the end result will be worth it. TEAM=Together everyone achieves more.

Read also:

Don’t stigmatize your home by over pricing!

I don’t trust you

http://www.monikamcgillicuddytrainer.com

NH Real Estate Blog

We cover all of your NH Real Estate Training needs!

ABR* SRES* Agency* Ethics* New Agent Skill Building* Professional Guidelines* Negotiations* Mediation

CMA Tips

flowers copyright monika mcgillicuddyPreparing a proper market analysis is more crucial than ever. Not only do we need to worry about over pricing but under pricing as well. No one wants a home to just sit on the market and become stale or become stigmatized. All the more reason to clearly understand the guidelines behind pricing. Underpricing a home without the sellers informed consent just so it won’t sit on the market is a violation of Article 1 of the REALTOR Code of Ethics. Make sure your client clearly understands where the market is at and where their home should be priced at.

How did you come up with that price…anyway?

 When preparing a Comparative Market Analysis, CMA, recently I was trying to determine a good listing price. It’s not an easy job!

I had to put more weight on the “on markets” than the “sold” comps.

Traditionally real estate agents are taught to put more weight on the “solds” when trying to establish a property value.

After all, the “solds” tell us an important story. They tell us what a property actually sold for!

Not the pie in sky hopes that the listed price usually indicates but what a buyer actually paid. Very important data for sure. And in the old days that piece of data was the most important piece.

Not anymore…

When agents prepares a CMA they usually select homes that are comparable to the subject and they rate the homes they selected.

A typical rating system is much like this;

1. Equal (=)

2. Inferior (-)

3. Superior (+)
If there are comparable homes on the market that are priced at 399,900 (-), 389,900 (+) and 384,900 (+) and they have been on the market 129, 95 and 80 days respectively.
Would it make sense to price your home higher or the same as ones that have not sold especially if they are superior or equal to your home? If you were a buyer and looked at nearly identical homes in a similar neighborhood and setting…which would you buy?

Now understand that the average sold prices indicate a value of 409,000 to 419,000…but nothing has sold in the last 4-6 months. The sold data is very old in terms of market movement.

It is very important to make sure your agent has analyzed the whole market. The Days on Market are very important.

If the average days on market “DOM” is 118 days…should a seller be panicking 60 days out without an offer? Depends on the seller and their needs.

Some questions to consider…How quick do you need to move? What is more important money or time?

Do you really need to sell? If not perhaps it would be better to wait the market out and list your home at another time.

Here in lies the dilemma.

Do you test the waters, list on the high end, play catch up and run the risk of stigmatizing your property?

Do you list below your best competition and hope your home sells first?

Do you list at a fair market price and do everything possible to make your home shine?

Only you can answer those questions. Make sure the agent you are working with understands the market and is realistic…you don’t need an unrealistic overly optimistic agent. You need sound market advice and an honest experienced REALTOR.

Pricing to sell is a must in New Hampshire.

Read everything you can, there are a lot of good New Hampshire real estate blogs full of excellent information available. Education and a good agent is the key to market success.

Read also:

A Fatal Mistake

Pass Me the Money Honey!

Multiple Offers -A Bird in the hand

Don’t stigmatize your home by over pricing!

I don’t trust you

http://www.monikamcgillicuddytrainer.com

New Hamshire Real Estate Blog

Customer Service…more crucial than ever!

Service… What does it really mean? Do you know that even the little things we do impact how others perceive us. I wrote this post this past August and it obviously impacted me… in a negative way. Real estate is very much a reputation business and your reputation is very important now more than ever. Think about the little things we do each day and how we can do them better…

How about a tip…Lady??

img_5268.JPG

Sometimes I have to wonder what our society is becoming!  What is it with people today?

Recently I went to a small farm stand to buy some fresh produce. When I entered, there was a young woman sitting on a tall stool behind the counter.

She neither looked up nor acknowledged my presence in any way.

I was the only customer she had and I had never been there before. We’re camping at the beach and traveling back and forth to work each day.

This place is right on my way…a place I can conveniently stop in daily to pick up fresh veggies.

I carefully selected 6 ears of fresh local corn…already imagining how they would taste after soaking in water for a few hours and then grilling them with the husks still on! Simply yummy.

Satisfied with my corn, I glanced over at the girl, she still didn’t look up. I was going to ask a question about Romain lettuce…instead I took a little red basket, put my corn in it and went to check out the fresh tomatoes.

The tomatoes were plump and looked just awesome. I knew by the feel of them that they were perfect. I added one to my basket and then since she had not yet acknowledged my presence I decided to interrupt her and to ask if she had any Romain lettuce as I couldn’t see any.

She looked up and said they only had what was out on the counter, pointing to where I was standing. Iceberg I stated…I was hoping for fresh Romain.

She then pointed to a refrigerator in the back corner of the store…“what’s in there?” she asked me...she asked me the customer what was in her refrigerator and then she immediately looked back down!

Feeling pretty stupid thinking I missed seeing the lettuce, I walked to the refrigerator. I saw a bunch of spinach…but no Romain lettuce.

The young lady at the counter…she never inquired if I found what I wanted or offered me any assistance at all. She didn’t move.

I really wanted a salad with dinner so I decided to get one of the fresh heads of iceberg lettuce instead. Not what I wanted but it would do.

When I got to the counter, she never asked about the Romain lettuce, she never even looked up as I walked up to her.

She expertly rung up my 6 ears of corn, one tomato and a head of lettuce… grand total of $5.29 cents. I handed her a 10 dollar bill and notice the large tip jar sitting by the register.

She handed me back my change…just the bills and she had to reach over the tip jar to give it to me.

The coins…she held in her other hand. She looked me square in the eye as she held open her hand with my coins in it …her hand was just above the tip jar and stayed there! She never moved it in my direction…as if to say How about a tip lady?

I was dumb struck…what did she do to deserve a tip? I know I’m talking a small amount of money here but did she give any kind of service at all? She never even smiled at me!

I wanted to lecture her on customer service but instead reached over and slowly took my change out of her hand and said thank you very much and have a nice day… she didn’t say a word.

It got me thinking about service and how we are perceived by others. Do you put a smile on your face and acknowledge people when they walk in your office? Even if you are not the “Up Agent”, if you’re busy doing something else and the receptionist is there? Do you? Do you take the time?
How do you make people feel?
How about the mortgage officer that stops by hoping to drum up business or the appraiser that might stop by needing assistance? Do you take a few seconds and make them feel welcome even if you don’t feel like it at that moment?

That young lady at the counter lost business for her boss that day…word of mouth…10 days of repeat stops ( I love fresh veggies) and if she treated me that way and expected a tip for it I have to wonder how many other people she treated the same…how much business she lost due to her lousy service?

It doesn’t take much effort to smile and be polite.

I always smile before I answer the phone…no matter what because I know people can hear my smile.

People can hear yours too…make sure you have one for them.

Jay and Monika McGillicuddy

Jay and Monika McGillicuddy

Serving Southern New Hampshire and Rockingham County

Monika McGillicuddy Real Estate Training Website

NH Real Estate Blogs

Prudential Verani Realty

Hampstead NH Real Estate

603-548-7728

ABR and SRES instructor

It’s Offical I’m an ABR and SRES Instructor!

 As some of you know I’ve been working my way through the instructor certification process required by REBAC to become an ABR and SRES instructor.

It took a while but I have completed both the required one day course in DC and the two day course in St Louis and the dreaded tests.

Thankfully I passed both tests and now I’m finally “certified”…YIPPEE!

ABR and SRES are both National Association of REALTORS designations.  They are multi-day courses and are offered across the country.

I’m very willing to travel and my rates are great…so keep me in mind if you’re looking for a REBAC instructor.

I’m pretty excited about this as I already teach some of the GRI courses for my state as well as their 4 day new agent training program called Quick Start.

I have been involved in real estate training for many years at many levels. In fact earlier this year Jay and I opened our very own small training center in Hampstead NH.

I think walking the walk…working in real estate sales these past 23 years has really helped me in my teaching. I can relate to what my students go through and what they need to do to survive in real estate on a daily basis.

My practical skills bring a real world touch to all my classes, while Pie in the sky is nice and pretty, real world makes the real difference.

Being able to add ABR and SRES to my list of course offerings is really exciting for me. I’m ready to expand beyond the New England States.  How very exciting that is!

New Hampshire *Updated* Buyer Agency Agreement

*Updated* Buyer Agency AgreementThe New Hampshire Association of REALTORS has updated their Buyer Agency agreement to reflect the recent New Hampshire real estate commission rule changes on Dual Agency. I covered these changes in my blog post Dual Agency Alive and well in NH  if you need an update on the changes.

This link to the sample new form  Exclusive Buyer Agency Agreement  is in PDF format and the changes are highlighted for easy reading.

The important thing to remember is that the section (7) on Disclosed Dual Agency form was expanded and an opt in or out was added for buyer to consent or deny consent for dual agency showings with a separate dated signature line or a box for agency to check if they do not practice dual agency as required per rule changes [404.04(c), 701.01(f)(2)].

Also added to section 8 was a statement  to reflect the changes to the Code of Ethics Standard of Practice 1-13 reflecting the sellers ability to potentially disclose terms of an offer to competing buyers.


www.monikamcgillicuddytrainer.com

New Hampshire *Updated* Exclusive Agency and Exclusive Listing Agreement

*Updated* Exclusive Agency and Exclusive Listing Agreement
The New Hampshire Association of REALTORS has updated their Exclusive Agency and Listing Agreement this link brings you to PDF sample form with changes highlighted for easy reading.

The important changes are to the Dual Agency section.

The Disclosed Dual Agency section was removed from cooperation section #3 and given its own section #4.

This section 4 includes information about disclosed dual agency and an opt in or out for the seller to consent or deny consent for dual agency showings with a separate dated signature line or a box for agency to check if they do not practice dual agency [404.04(c), 701.01(f)(2)]. The changes closely reflect the changes to the Buyer Agency agreement I posted.

www.monikamcgillicuddytrainer.com

New Hampshire *Updated* Dual Agency Consent Agreement

*Updated* Dual Agency Consent Agreement.The New Hampshire Association has made some crucial changes to their Dual Agency Consent Agreement  to reflect the required Rule changes that the New Hampshire Real Estate made.

Rule change go into effect on May, 1 2007. Changes to the consent agreement are linked to a PDF form with changes highlighted courtesy of NHAR.

Dual Agency Informed Consent Agreement
Changes Include: 

Addresses of parties and Agency added [per 404.04(k)(3)].

New section 4 listing disclosed dual agent’s duties [per 404.04(k)(4) – excerpted from RSA 331-A:25-d II]

Expiration date of dual agency informed consent agreement added [404.04(k)(6)] and a statement that it shall not be extended beyond the term of the buyer agency or listing agreement [404.04(k)(5)].

All forms will soon be available on True Forms.

www.monikamcgillicuddytrainer.com

Not only NH Real Estate Training but customized training programs available your location or mine.

ABR* Agency* Ethics* New Agent Skill Building* Professional Guidelines* Negotiations* Mediation

Dual Agency Alive and Well in New Hampshire

Dual Agency Rule change effective May 1 2007

The New Hampshire Real Estate Commission recently approved rule changes that go into effect on May 1 2007.  These changes now bring the Rules (REA) in line with the Law and as some of you know changes to the law (RSA) 331-A:25-d Disclosed Dual Agent;Duties were approved in 2005 and since that time the “Rules” really didn’t make any sense.

Many agents seem to be a little confused by the difference between RSA’s (Laws) and the REA’s (Rules)…what is what…and which one do you listen to? Now that won’t be a problem any more but to clarify I have always considered the Law (RSA’s)to be like your car’s owners manual…full of advice on what Must be done and the Rules (REA’s) to be like the operators manual...telling you How to do what must be done. Make sense?

Our Rules will now coincide with our Law!

The biggest change is to REA 701.01 Agency and Non Agency Disclosure and Rea 404.4 Brokerage Contracts

REA 701.01
(a) A licensee shall provide a written agency relationship disclosure to the consumer at the time of first business meeting.
(b) A licensee showing a property listed with another agency shall disclose their agency or non-agency relationship verbally or in writing to the other party’s agent prior to showing the property and in the writing at time of the offer.
(c) Licensees shall use the agency/non-agency disclosure form adopted by the commission (as of this writing they are still developing the form that we all will have to use)
(f) A licensee intending to act in the capacity of a dual agent shall:

(1) At the time of first meeting with a consumer to discuss a specific property, provide a written agency relationship disclosure pursuant to Rea 701 .01(a);
(2) On the listing contract and buyer agency/tenant representation contract, give the client the option to accept or deny a dual agency statement of consent to showings, pursuant to Rea 404.04;
(3) have the informed consent to dual agency agreement  signed and reviewed  by the buyer/tenant and seller/landlord at the time which in the dual agency occurs but no later than the preparation of a written offer for sale or lease pursuant to Rea 404.04

Changes to Rea 404.4 Brokerage Contracts as of May 1 2007 will now require that listing agreement and buyer agency agreements have consent for dual agency showings within the agreement by separate dated signatures.

Caution...You must be sure to gain Informed written consent at time of listing for potential Dual Agency showings and then be sure to get the actual consent form signed prior to drafting an offer for sale or lease of real estate.

Best Practice…Make sure you have (1.) signed consent for showings on the listing agreement and then (2.) Contact your seller client and inform them that a dual agency showing is taking place and try to get written consent…if unable to get written consent…make sure you get it before you present or draft an offer and make sure your buyer client understands what dual agency really means.

These changes are more in line with how we actually do business in NH but if not handled correctly the agent has more rope to hang themselves with in my opinion.
Need a refresher on what dual agency in New Hampshire is check out my blog post called Dual Agency Life in the Fast Lane

The New Hampshire Association of REALTORS will be adding new forms to our True Forms (forms on line) once we get final approval from the Board of Directors that will reflect these changes.

A listing of the forms pending approval are;

The Revised Forms will include:

CONDITIONAL RELEASE FROM EXCLUSIVE LISTING AGREEMENT

CONDITIONAL RELEASE FROM EXCLUSIVE BUYER AGENCY AGREEMENT

DUAL AGENCY INFORMED CONSENT AGREEMENT

EXCLUSIVE AGENCY AGREEMENT

EXCLUSIVE BUYER AGENCY AGREEMENT

EXCLUSIVE LISTING AGREEMENT

PROPERTY DISCLOSURE – LAND

PROPERTY DISCLOSURE – RESIDENTIAL ONLY

PURCHASE AND SALES AGREEMENT AND DEPOSIT RECEIPT

 

Brand Spanking New Forms will be:

BUYER AGENCY DISCLOSURE

SELLERS SUITABLE HOUSING ADDENDUM TO PURCHASE AND SALES AGREEMENT AND DEPOSIT RECEIPT

 

I’m sure we’ll all have a bit of a learning curve to go through but these forms will make it easier for all of us.

 

Jay and Monika McGillicuddy

Prudential Verani Realty

Hampstead NH
603-548-7728

Dual Agency Rule change effective May 1 2007

The New Hampshire Real Estate Commission recently approved rule changes that go into effect on May 1 2007.  These changes now bring the Rules (REA) in line with the Law and as some of you know changes to the law (RSA) 331-A:25-d Disclosed Dual Agent;Duties were approved in 2005 and since that time the “Rules” really didn’t make any sense.

Many agents seem to be a little confused by the difference between RSA’s (Laws) and the REA’s (Rules)…what is what…and which one do you listen to? Now that won’t be a problem any more but to clarify I have always considered the Law (RSA’s)to be like your car’s owners manual…full of advice on what Must be done and the Rules (REA’s) to be like the operators manual...telling you How to do what must be done. Make sense?

Our Rules will now coincide with our Law!

The biggest change is to REA 701.01 Agency and Non Agency Disclosure and Rea 404.4 Brokerage Contracts

REA 701.01
(a) A licensee shall provide a written agency relationship disclosure to the consumer at the time of first business meeting.
(b) A licensee showing a property listed with another agency shall disclose their agency or non-agency relationship verbally or in writing to the other party’s agent prior to showing the property and in the writing at time of the offer.
(c) Licensees shall use the agency/non-agency disclosure form adopted by the commission (as of this writing they are still developing the form that we all will have to use)
(f) A licensee intending to act in the capacity of a dual agent shall:

(1) At the time of first meeting with a consumer to discuss a specific property, provide a written agency relationship disclosure pursuant to Rea 701 .01(a);
(2) On the listing contract and buyer agency/tenant representation contract, give the client the option to accept or deny a dual agency statement of consent to showings, pursuant to Rea 404.04;
(3) have the informed consent to dual agency agreement  signed and reviewed  by the buyer/tenant and seller/landlord at the time which in the dual agency occurs but no later than the preparation of a written offer for sale or lease pursuant to Rea 404.04

Changes to Rea 404.4 Brokerage Contracts as of May 1 2007 will now require that listing agreement and buyer agency agreements have consent for dual agency showings within the agreement by separate dated signatures.

Caution...You must be sure to gain Informed written consent at time of listing for potential Dual Agency showings and then be sure to get the actual consent form signed prior to drafting an offer for sale or lease of real estate.

Best Practice…Make sure you have (1.) signed consent for showings on the listing agreement and then (2.) Contact your seller client and inform them that a dual agency showing is taking place and try to get written consent…if unable to get written consent…make sure you get it before you present or draft an offer and make sure your buyer client understands what dual agency really means.

These changes are more in line with how we actually do business in NH but if not handled correctly the agent has more rope to hang themselves with in my opinion.
Need a refresher on what dual agency in New Hampshire is check out my blog post called Dual Agency Life in the Fast Lane

The New Hampshire Association of REALTORS will be adding new forms to our True Forms (forms on line) once we get final approval from the Board of Directors that will reflect these changes.

A listing of the forms pending approval are;

The Revised Forms will include:
CONDITIONAL RELEASE FROM EXCLUSIVE LISTING AGREEMENT

CONDITIONAL RELEASE FROM EXCLUSIVE BUYER AGENCY AGREEMENT

DUAL AGENCY INFORMED CONSENT AGREEMENT

EXCLUSIVE AGENCY AGREEMENT

EXCLUSIVE BUYER AGENCY AGREEMENT

EXCLUSIVE LISTING AGREEMENT

PROPERTY DISCLOSURE – LAND

PROPERTY DISCLOSURE – RESIDENTIAL ONLY

PURCHASE AND SALES AGREEMENT AND DEPOSIT RECEIPT

Brand Spanking New Forms will be:

BUYER AGENCY DISCLOSURE

SELLERS SUITABLE HOUSING ADDENDUM TO PURCHASE AND SALES AGREEMENT AND DEPOSIT RECEIPT

I’m sure we’ll all have a bit of a learning curve to go through but these forms will make it easier for all of us.

Jay and Monika McGillicuddy

Prudential Verani Realty

Hampstead NH
603-548-7728

Dual Agency Life in the Fast Lane

Dual Agency Life in the Fast Lane…whoa…gotta slow down a bit.

Understanding what Disclosed Dual Agency is and is not is crucial in today’s ever changing real estate market.

In a previous blog I talked about Reasonable Care one of the Fiduciary Duties a REALTOR® owes to their clients.  I explained that the easiest way for me to memorize the fiduciary duties I owe my clients is this way…OLD CAR.
                                  O…Obedience
                                   L…Loyalty

                                   D…Disclosure,full

                                   C…Confidentiality

                                   A…Accounting

                                 R…Reasonable Care and Diligence

I also learned to memorize what is compromised or limited in a dual agency situation, remember that Dual Agency is legal in many states including New Hampshire, I know it may not be so in your state but up here it is.
In fact in New Hampshire rather than joining the states that have banned or made the practice of disclosed dual agency illegal, N.H., has recently taken on changes that once approved would in fact make dual agency much easier to practice…much more in line with common practice.
Good -Bad or Indifferent…Disclosed Dual Agency, I think… is here to stay at least in New Hampshire.  Which is why a good solid understanding of Dual Agency is a must both for the consumer and the real estate agent.
So lets look at it this way and hopefully this help you understand or be able to better explain it to your clients.
What is compromised or limited in Disclosed Dual Agency is the OLD part of old-car…Obedience, Loyalty and Disclosure.
O…Obedience, Lawful Obedience You can’t be 100% obedient an example would be that The Sellers instruct you to negotiate the highest price possible and the Buyers also instruct you to negotiate the lowest price. This is clearly conflicting instructions of which you can not obey.
L…Loyalty You can’t be 100% loyal as you now have two clients and you can not do anything to or for one that would put the other client at a disadvantage…imagine yourself walking a Razor Sharp Tight Rope as NAR’s legal council Laurie Janik once put it…one wrong move and you fall off. Or better yet imagine having 2 children both who you love equally and must protect equally even if one needs your protection more than the other…you can not advocate for the weakest child more so than the strongest one. Equal Care no matter what…this can be extremely difficult to do.
D…Disclosure,full This One is very hard…the best example I’ve ever heard is…You list a home, your sellers are your friends, you’ve known them a long time. They fall on hard times..job loss, illness and may lose the house and have not a penny to spare.

You have been working with buyers who are clients, you like them very much and they have become good friends.
Suddenly the buyers financial situation changes and they can increase the price limits and now want to look at your listing.
After getting informed consent from all parties you put the transaction together as a dual agent…all is fine till the home inspection.  You attend it and can’t help but hear the inspector point out several items needing repair and you clearly hear the buyers say things like “No problem, I can fix that” or “No problem my brother is a contractor and he can fix that…I can get that done at cost” and “I’m handy that’s a piece of cake for me to fix” all in all a pretty good inspection and later when the sellers ask how it went..you tell them only that it seemed to go well, but until the report comes back and the buyers sign off you really don’t know.

Then the Buyers bring you THE LIST, the demands for repair or price adjustments to the tune of $25,000…your sellers cry when hearing this..they are devastated and need your guidance …and you know that your buyers really don’t need 25k and can do the repairs themselves for a lot less money than they are asking for…  Suddenly the words Obedience, Loyalty, Disclosure and Confidentiality take on a whole new meaning!

Not only for the agent but for the consumer as well.

Remember…The CAR part of Old-car…remains unchanged in a dual agency situation.

C…Confidentiality…You still owe 100% Confidentiality
A…Accounting…You still have to account for all funds and for the property
R…Reasonable Care and Diligence…You still have the obligation of protecting the client and that includes making sure they understand the limitations of the dual agency situation.
 Dual Agency is not easy and is not at all pretty. When you really think about it, it is most assuredly the hardest form of agency to practice and one full of hidden traps and with the most liability to the agent…a recent NH case resulted in a judgment in excess of $120,000…OUCH!!!
Dual Agency can be practiced successfully but only with Full Informed Disclosure and Consent in writing given by competent buyers and sellers and most importantly COMPETENT agents.

Jay and Monika McGillicuddy

Monika McGillicuddy

Serving Southern New Hampshire and Rockingham County

Monika McGillicuddy Real Estate Training Website

NH Real Estate Blogs

Prudential Verani Realty

Hampstead NH Real Estate

603-548-7728